FAQ

FAQ

How do i buy a product

If you’re shopping online for the first time, you’ll need to register a PayPal account, Click Here to apply for your paypal account. if you would like assistance, please contact a PayPal customer service representative.

If you alread have a PayPal account, you can start shopping, click Shop to browse all the products, choose your favorite product and add to cart, for buy now please click the PayPal Button, The page will guide you to enter your PayPal account, enter your PayPal account number and password and pay for your order. If you want to buy later, please click the “Add to cart” or “Pay Later” button

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If the product is a variant product, please click “Select options” or product picture enter order page, and click “Choose an option” to choose the product color or variant you are satisfied with, when your product color or variation selection is complete, if you buy now please click the PayPal Button, The page will guide you to enter your PayPal account, enter your PayPal account number and password and pay for your order. If you want to buy later, please click the “Add to cart” or “Pay Later” button

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How do i buy more products

Buy more products in the following 3 ways.

1, click Shop to browse all the products, choose your favorite products and add to cart, enter your order quantity and submit your order.

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2, Choose more products you want to buy from the product catalog: click the drop-down arrow next to shop, select and click your favorite product catalog, choose your favorite product from the catalog of your choice, and purchase according to the method described above.

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3, A way to buy 2 or more different products, choose your favorite products from shop or product catalog and in turn add to cart, then find and click on the cart at the top of the page to process the checkout.

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If your shopping cart already has an order pending payment, please pay your order according to the above method

How long take to shipping when i place an order

We need some time to process your order, usually our handing time is 2 to 3 days, when we pack and send the products you ordered to the post office, the post office will also take about 2 to 3 days to process your order, therefore, The final delivery time of the order is estimated to be 4 to 6 days. when you place an order, please wait patiently for our delivery.

How long can i receive my products

This will depend on the shipping channel you choose, please read our shipping policy in Policies, If your orders is a gift for children, we suggest you choose Post EMS or DHL Express.

 

Where do i track my order

Please wait patiently for the shipment after you place an order, it usually takes 5 to 7 days to process your order, if your order has been shipped, you should receive a shipping notification email, and please click “Track” in the email to track you parcels. don’t worry if you haven’t received the shipping notification email, please click Here and enter your order number to track your parcel. If you don’t know your order number, you can also ask our robot customer service by click at the bottom right of the screen, and send us an email by the robot customer service.

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